rumoro
maps.app.goo.gl/hb7Docklands
DocklandsOld TownRiverside
Paste a Google Maps link
Copy the place's link from Google Maps, or its Share button, and add it to a keyword. Each location you add brings its 100 newest reviews of the past month, free.
Get new Google reviews of any business by alert or API
Paste a place’s Google Maps link and Rumoro collects its new reviews every day, in the language they were written, with the stars and the owner’s response. The ones that need a reply go to Slack, a webhook, your code or your AI agent.
$5.80 on us · no card · no subscription
- Any place
A shop, a clinic, an office or a rival's storefront, anything with a page on Google Maps.
- Every location
Each branch is its own place. Link them all and read their reviews in one feed.
- As written
Reviews keep their original language, with the stars and the owner's response.
- First month free
Adding a place brings its 100 most recent reviews from the past 30 days at no cost.
How it works
How Google review monitoring works in Rumoro
Places can be added in the dashboard, over the API or the CLI, or by asking your agent. Last month shows up straight away, and new reviews follow daily.
Harbor Bikes · 3 places → new Google reviews · daily- Mon
- Tue
- Wed
- Thu
New reviews arrive every day
Rumoro checks each place once a day. The stars decide whether a review counts as positive, neutral or negative, and the text is tagged as praise, a complaint, a question or a pricing issue.
- ★ Booked a Saturday service and nobody…!
- ★★★★ Can I leave my bike overnight…?
- ★★★★★ Fixed my wheel the same afternoon…+
Your team hears about the ones that matter
Rules filter on rating, mood and topic, then notify Slack, Telegram, email, a webhook or your agent right away or once a day.
For businesses with more than one location
One feed for the Google reviews of every location
Each branch, clinic or store is its own listing on Google Maps and collects reviews on its own. Link them all to one keyword and read them together, with a rating trend per place in the Reviews report.
- A bad experience at any location reaches its manager the same day
- Locations compared on rating, volume and unanswered reviews
- The competitor around the corner followed with the same rules
★★★★★ Fixed my wheel the same afternoon
Docklands · thank Marta★ Booked a Saturday service and nobody opened
Docklands · apologise, check the rota★★★ Friendly, but the shop was hard to find
Old Town · fix the map pin★★★★ Can I leave my bike overnight?
Riverside · answer on Google
Google review alerts
Four recipes for Google review alerts
Choose a situation to see the place, the rule and the message your team receives.
Check, build or monitor
Checking Google Maps, a Google reviews API, or monitoring
Google offers two APIs with reviews in them, each with a catch. Here is what checking by hand, building on them, and Rumoro each leave to you.
QuestionChecking Google MapsGoogle’s APIs
Rumoro
RumoroWhich placesChecking Google MapsAny place, one listing at a timeGoogle’s APIsThe Places API reads any place; the Business Profile APIs read only locations you manageRumoroAny listing on Google Maps, your own or a rival's
How many reviewsChecking Google MapsAs many as you scroll throughGoogle’s APIsThe Places API stops at five per place, picked by relevance rather than dateRumoroEvery new review from the day you link a place, plus the past month's 100 newest
Getting accessChecking Google MapsNothing to set upGoogle’s APIsA Cloud project and key, or an access request that needs a verified profile at least 60 days oldRumoroA Google Maps link, and no Google account involved
Unhappy reviewsChecking Google MapsSort the listing by lowest ratingGoogle’s APIsStars and text, to filter yourselfRumoro1 and 2 star reviews sent to the right person, tagged by topic
Owner responsesChecking Google MapsShown under each reviewGoogle’s APIsListed and posted through the Business Profile APIs, for your own locationsRumoroEach review shows the owner's response or its absence, and open unhappy reviews are counted
AlertsChecking Google MapsNoneGoogle’s APIsYou build the polling, the storage, the duplicate checks and the alertsRumoroSlack, Telegram, email digests and signed webhooks
AgentsChecking Google MapsCopy and pasteGoogle’s APIsYour own MCP server on topRumoroReviews, the per-location report and every other source, available over MCP
What you get
What Rumoro keeps from each Google review
What a manager needs to decide whether to reply, and plainly what isn't collected.
The review
The stars, the text in the language it was written, when it was posted and its link. A rating left without words arrives as "Rated 4 of 5 stars, with no written review."
The reviewer
Their name, Google Maps profile and picture, and how many reviews they've written.
The owner's response
The reply as the business wrote it, with its date, as it was on the day Rumoro collected the review.
Limits
Helpful votes aren't collected, and a place is read up to its 1,000 newest reviews a day.
Reviews on other sites work the same way. Add a Trustpilot page for the company, or follow App Store reviews and Google Play reviews if you have an app.
Beyond alerts
Google review tracking beyond the alert
Follow each location's rating over time, find the reviews nobody has answered and keep an eye on the competition nearby.
Sentiment from the stars
Ratings decide the mood of each review without guesswork, and every review of a place you linked counts as relevant.
Pick the ratings that alert you
Send only 1 and 2 star reviews to the channel your managers watch, and let the rest wait for the weekly digest.
See what's still unanswered
Each review shows whether the owner has responded, so the unhappy ones nobody has dealt with are easy to find.
A rating trend per location
The Reviews report shows each place's average rating by day or week, the star split, open unhappy reviews and what they're about.
Your rivals' reviews too
Give a rival's listing its own keyword and set its review count and average rating next to yours.
Regulars and repeat reviewers
Reviewers are kept with your tags and notes, so the person who wrote three five-star reviews is easy to thank.
A weekly round-up per team
A digest in Slack, Telegram or email for each region or brand, built from the same alert rules.
Views, filters and export
Save a view per location and download reviews as CSV, with the rating and the place in their own columns.
MCP, API, SDKs and CLI
Google review data for your agent and your app
Rumoro's API returns every review of the places you link, with stars and owner responses, and its MCP server hands the same data and the Reviews report to Claude, Cursor or Codex. Your agent drafts replies in each reviewer's language.
The 1 and 2 star Google reviews of your places.
curl --get 'https://api.rumoro.dev/v1/mentions' \
--header "Authorization: Bearer $RUMORO_API_KEY" \
--data-urlencode 'platform=googlemaps' \
--data-urlencode 'ratings=1,2'200Response · REST, SDKs and CLI
{
"data": [
{
"id": "e19b…",
"keyword": { "term": "harbor bikes" },
"post": {
"platform": "googlemaps",
"url": "https://www.google.com/maps/reviews/…",
"text": "Booked a Saturday service and nobody was there to open the shop."
},
"review": { "rating": 1, "response": null },
"author": { "name": "Ben O." },
"classification": {
"intents": ["complaint"],
"sentiment": "negative",
"note": "A missed booking at Docklands. Apologise on Google today and find out why nobody opened."
}
}
],
"nextCursor": null
}Coverage, alerts and cost
Google review monitoring questions
How can I get an alert when someone reviews my business on Google?
Paste your place's Google Maps link into a keyword and create an alert rule. Every day Rumoro picks up the new reviews, and the rule forwards the ones you asked for, all of them or only certain star ratings, to Slack, Telegram, email or a webhook.
Is there a Google reviews API for businesses I don't own?
Not one that gives you every review. Google's Places API reads any place but returns at most five reviews, chosen by relevance. The Business Profile APIs return all reviews only for locations you manage, after Google approves an access request. Rumoro reads any place's public reviews and hands them to you through its own API.
Which Google Maps link should I use?
The long link from your browser's address bar, the short maps.app.goo.gl link from the Share button, a Place ID (ChIJ…) or a CID all work. The link has to open one place, not a search result or an area of the map.
How do I monitor reviews for several locations?
Each location is its own place on Google Maps, so add every location's link to the keyword. Their reviews share one feed and one set of alerts, and the Reviews report shows the average rating per place.
Can I watch a competitor's Google reviews?
Yes. Any place's public reviews work. Give the competitor its own keyword so its reviews stay apart from yours and the report compares the two.
How do I respond to Google reviews?
In your Google Business Profile, open Read reviews and choose Reply next to the review. Rumoro doesn't post for you, but it tells you which reviews need an answer, and your AI agent can draft the reply for you to paste.
Are reviews in other languages translated?
No. Rumoro keeps each review and owner response in the language it was written, as Google shows it before translation. Your agent can translate when you need it.
What happens with a rating that has no text?
It still arrives, as "Rated 4 of 5 stars, with no written review.", so your counts and averages match what customers see on Google. It counts as a mention like any other review.
How quickly do new Google reviews show up?
Within a day. Each place is checked daily and up to 1,000 of its newest reviews are read per check. If other workspaces follow the same place, they share that check.
Do I need access to the Google Business Profile?
No. Reviews on Google Maps are public, so there's no Google account to connect, no API access to request and no listing to claim.
Can I get only the unhappy reviews?
Yes. Alert rules, saved views, searches and exports all filter on star ratings. Many teams send 1 and 2 star reviews to a channel straight away and read the rest in a digest.
Does Rumoro collect helpful votes?
Not at the moment. Each review carries its stars, text, reviewer and owner response, but not the number of people who found it helpful.
Can my AI agent read Google reviews?
Yes. Connect Claude, Cursor or Codex to Rumoro's MCP server and ask which locations got unhappy reviews this week. The agent sees the stars, the text and whether you've responded, and can open the Reviews report.
What does Google review monitoring cost?
Adding a place costs nothing up front, and last month's 100 newest reviews come free. After that you pay $0.008 per new review and $5 a month for the keyword, charged by the day. No subscription, and new accounts start with $5.80 of credit.
Learn more
More on Google review monitoring, MCP and the API
- Cursor MCP setupConnect Cursor and ask which locations got unhappy reviews this week.
- API referenceReview pages, rating filters and the Reviews report, in one OpenAPI document.
- Pricing calculatorEstimate a month from your locations and the reviews they get.
- App Store review monitoringThe same alerts and agent access for App Store reviews of any app, country by country.
All sources
Google reviews are one of 16 sources
Pick the sources for each keyword. Matches from all of them share one score, one feed and one set of alerts, API and MCP tools.
Reply while the review is still on top
Start with $5.80 of credit and no card, and see last month’s reviews of your first location for free.